At Meira Nest, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. This policy outlines the terms and conditions for returning items and requesting refunds.

Eligibility for Returns
We accept returns only under the following conditions:

You received a damaged, defective, or incorrect item.

The return request is made within 3 days of receiving the order.

The item is unused, in its original condition, and in its original packaging.

Items Not Eligible for Return

Items damaged due to misuse or negligence

Products returned without original packaging or accessories

Custom or special-order items unless defective or damaged

Items returned after the 3-day return window

How to Initiate a Return
To initiate a return, please follow these steps:

Email us at [email protected] with the subject line “Return Request – [Order Number]”

Include the following details in your email:

Full name

Order number

Reason for return

Clear photos of the item (if damaged or defective)

Our support team will review your request and respond within 48 hours with instructions.

Return Shipping
In cases of damaged, defective, or incorrect items, we will arrange return pickup at no cost to you. If a return is approved for any other reason, return shipping may be your responsibility.

Refund Process
As Meira Nest operates on cash on delivery, refunds are processed as follows:

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

Please allow 7–10 business days from the date of approval for the refund to be processed.

Order Cancellation
You may cancel your order before it is shipped by emailing us at [email protected] with your order number. Once an item is shipped, cancellation is no longer possible, and the return process must be followed after delivery.

Exchange Policy
We do not offer direct product exchanges. If you wish to exchange an item, please follow the return process and place a new order for the replacement product.

Contact Us
For any questions about returns or refunds, please contact our customer service team at [email protected].